HOW DOES IT WORK?

1. Check out and pay as usual

2. You will receive a confirmation email.
This email will include instructions on how to ship us your shoes.

3. Ship us your shoes

4. We will confirm all details.
Before we get started we will confirm all details such as sole, color, etc.
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Frequently Asked Questions
Still have questions? Send us your question by filling out the form below, we will get back to you asap.
Want to send a photo?
Please email us at info@shopgoodsandservices.com
How does this work?
For this style you'll need to send us ANY type of shoe to customize.
If you aren't sure of the level please checkout with Level I and we can always invoice add-ons once we receive your shoes to determine any additional services/design elements.
You will receive a confirmation email with instructions on how to ship your shoes.
Once we receive your shoes and are ready to get started we will reach out to confirm all details.
From there you will receive your shoes back within 6-8 weeks from the date that we receive your shoes.
Do you accept returns?
Due to the custom nature of our services we cannot accept returns. However, if there are any manufacturing errors or defects we will fix at no additional charge.
How long will it take for me to receive my shoes?
Currently, our lead time for custom resoles, re-designs, and custom handmade is anywhere from 6-8 weeks from the date we receive your shoes.
If you’re local to LA and can pick them up we can usually get them done earlier if requested.